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International Shipping

International Shipping

Shipping rates will vary according to package size, weight and final destination. Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country.

Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

International shipments are not eligible for prepaid return postage. Return labels must be provided by customer. 

Returns for refund must be within 30 days of purchase. All merchandise must be unworn and in its original conditions. Returns after 30 days of purchase are eligible for store credit only

Sale Items are Final Sale and ineligible for exchange or refund.

Please email support@jachsny.com when making a return and include: order number, name and items that are to be returned or exchanged.  

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