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International Shipping

International Shipping - World Wide

For International shipments we use wynd Worldwide (powered by DHL Express International) who provide customs clearance and door-to-door delivery service within 1-3 business days. Shipping rates will vary according to package size, weight and final destination. Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

International shipments are not eligible for prepaid return postage. Return labels must be provided by customer. 

Returns for refund must be within 30days of purchase. All merchandise must be unworn and in its original conditions. Returns after 30 days of purchase are issued store credit only.

Sale Items are Final Sale and ineligible for exchange.  

Please email shop@jachsny.com when making a return and include: order number, name and items that are to be returned or exchanged.